← Back to FullHouseAI
Frequently Asked Questions
Last updated: April 2026
Getting Started
What is FullHouseAI?
How do I create an account?
Is there a free trial?
How much does it cost?
Can I import my existing portfolio?
My Properties
How do I add a property?
How do I add an HMO with multiple rooms?
How do I remove a property?
Can I permanently delete a property?
What tabs does each property have?
Tenants
How do I add a tenant?
How do I end a tenancy?
Can I delete a past tenancy?
How does deposit tracking work?
How does pre-screening work?
Can I exclude a tenant from rent chasing or renewal reminders?
Rent and Finances
How does rent tracking work?
How does the bank statement scanner work?
How does rent chasing work?
Can I track expenses?
Maintenance
How do tenants report maintenance issues?
How does the AI diagnosis work?
Can I message the contractor?
FullHouse Chat
What can I ask FullHouse?
Can FullHouse make changes?
Can FullHouse send messages?
What about legal questions?
FullHouse Tools
Listing Writer
Tenancy Manager
Welcome Pack Generator
Reservation Manager
Viewing Manager
Maintenance Manager
Bank Statement Scanner
Monthly Reports
Inspections
How do inspections work?
Does it compare check-in vs check-out?
Can I export the report?
FullHouse Expert
What is FullHouse Expert?
How much does Expert cost?
Is Expert included in my subscription?
Billing and Subscription
How does pricing work?
What counts as a tenancy?
How does the fair usage policy work?
How do I manage my subscription?
How do I cancel?
Data and Privacy
Is my data secure?
Can I export my data?
How do I delete my account?
Can't find what you're looking for?
Sign up
and ask FullHouse in the chat.